Overview
Description
Students in this course will design, develop, and deploy conversational agents that serve real-world business purposes. In the first part of the course, students will learn about conversational AI design principles and common pain points in chatbot communication. In the second part of the course, students will create both basic bots for simple tasks and advanced bots capable of handling personalized conversations. No programming experience is required.
Requirements
Prerequisites
- Registration in the Masters of Science in Information Systems (MSIS) Program
Original catalog text
Prerequisites
Prerequisite(s): Registration in the Masters of Science in Information Systems (MSIS) Program
Units
Lecture3
Catalog Details
Offering
Offered: Every Fall
Terms
fall
Restrictions
Registration in the Masters of Science in Information Systems (MSIS) Program
Attributes
Standard
Learning Outcomes
- identify the role and explain the value of chatbots in modern business environments.
- apply and illustrate key design principles that lead to effective chatbot interactions.
- design and develop user-centric chatbots.
- evaluate chatbot performance and usability through user testing and feedback analysis.