Overview
Description
Reference skills for public and school libraries. Covers basic reference tools, including electronic resources, and understanding of the reference process in the digital age.
Units
Lecture3
Learning Outcomes
- effectively analyze the desire and need for information among various populations.
- demonstrate understanding of the role of reference and research services in libraries.
- demonstrate understanding of the “reference interview”, i.e., the process of determining someone’s information needs.
- effectively use, compare, and evaluate a wide range of information sources used to answer questions and provide research assistance, including: local libraries, regional, and national library catalogs; online article, e-book, and other databases licensed by libraries; web search interfaces.
- demonstrate knowledge of informed referrals to other libraries and information providers.
- effectively plan and deliver library and research-related instruction to various student and adult audiences.
- demonstrate understanding of information cycles in news, business, and government, as well as academic and professional fields.
- understand and apply ethical principles in providing references and research assistance.
- demonstrate understanding of basic principles of accessibility related to providing and using information.
- demonstrate understanding of assessment of reference and research services in libraries.