Overview
Description
Review and analysis of contemporary communication-based conflict resolution alternatives, such as mediation, conciliation, arbitration, and restorative justice with an emphasis on mediation.
Units
Lecture3
Catalog Details
Offering
Offered: Every Fall - Even Years
Terms
fall
Attributes
Standard
Learning Outcomes
- describe and explain alternative processes for resolving conflict.
- describe and explain various approaches to mediation.
- appraise diverse perspectives in solving conflict.
- interpret interpersonal and workplace conflict from a neutral standpoint.
- apply alternative dispute resolution processes to everyday situations.
- connect alternative dispute resolution practices to expected outcomes.
- synthesize research and communicate analyses of alternative dispute resolution case studies.
- develop basic third-party communication skills.