Overview
Description
Theory and research in conflict and negotiation; emphasis on conflict management in interpersonal settings.
Requirements
Units
Lecture3
Catalog Details
Offering
Offered: Every Spring
Terms
spring
Attributes
Standard
Learning Outcomes
- identify and describe third-party help models such as mediation.
- practice and demonstrate basic mediation skills.
- describe fundamental theories of conflict management and how conflict affects interpersonal relationships.
- analyze the causes and management strategies of interpersonal conflict to apply appropriate resolution skills.
- describe and apply the fundamental concepts of mediation to a conflict situation case study.
- synthesize research related to specific types of conflict situations.
- display civic engagement skills, written or verbally, to express, defend, and listen to multiple points of view.